Some Boring, Legal Stuff

Terms & Conditions

Terms of Service & Privacy Policy

Effective Date: February 26, 2026

Last Updated: February 26, 2026

1. Introduction and Scope

Welcome to The Hideaways, operated by Seburg Properties LLC ("Company", "We", "Us", or "Our"). These Terms of Service and Privacy Policy govern your use of our website, our booking platform, and our communication services. By accessing our site or booking a stay, you agree to these terms.

We manage premium properties in Ohio, Washington, Georgia, and Kentucky. You agree that your use of our services is also subject to the specific house rules provided at the time of booking.

2. SMS and Mobile Communication

By providing your phone number to The Hideaways, you expressly consent to receive non-marketing and marketing text messages (e.g., booking confirmations, check-in instructions, and promotional offers) from us.

  • Opt-In & Age Requirement: By opting into our SMS program, you represent that you are at least 18 years of age and have the legal capacity to enter into this agreement.

  • Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to our number. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.

  • Help: If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance or contact us directly at [Insert Phone/Email].

  • Frequency: Message frequency varies based on your interaction with our services.

  • Rates: Message and data rates may apply from your carrier.

  • Carrier Liability Disclaimer: T-Mobile, AT&T, Verizon, and other mobile carriers are not liable for delayed or undelivered messages.

  • Privacy: Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3. Information We Collect

To provide a quality management experience, we collect:

  • Personal Identifiers: Name, email, phone number, and physical address.

  • Payment Data: Processed securely via third-party providers (e.g., Stripe, PayPal). We do not store full credit card numbers on our servers.

  • Technical Data: IP address, browser type, and usage patterns via cookies to improve site performance.

4. Use of Data and Sharing

We use your data to facilitate bookings, protect against fraudulent transactions, and communicate stay details.

  • Third-Party Service Providers: We may share information with trusted partners (cleaning crews, maintenance, or booking software like Guesty or Hospitable) only as necessary to fulfill your reservation.

  • Legal Requirements: We reserve the right to disclose information if required by law or to protect the safety of our guests and properties.

5. Property-Specific Terms

As a user of The Hideaways, you acknowledge:

  • Age Requirement: You must be at least 25 years of age to book a property (unless otherwise stated in a specific listing).

  • Compliance: You agree to abide by the local ordinances of the specific state where the property is located (OH, WA, GA, KY).

6. Data Security and Retention

We implement commercially reasonable security measures to protect your data. We retain your information for as long as necessary to provide services or as required by tax and legal regulations. In the event of a "Business Transfer" (merger or sale of Seburg Properties LLC), user data may be transferred to the new entity.

7. Changes to These Terms

We may update these terms to reflect changes in the law or our business practices. Changes are effective immediately upon posting. Your continued use of the site following an update constitutes acceptance.

8. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at:

Seburg Properties LLC

Email: [email protected]

Phone: +1 (502) 230-2208

Explore Our Hideaways

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In Nature

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Discover Enchanting Beauty Across the US

Explore the enchanting beauty of Red River Gorge, KY

Nestled in the heart of Kentucky, the Red River Gorge is a breathtaking natural wonder waiting to be explored. With its mesmerizing sandstone cliffs, lush forests, and winding waterways, this pristine wilderness offers endless adventures for hikers, rock climbers, and nature enthusiasts. Discover the stunning natural arches, immerse yourself in the tranquility of the forest, and embark on unforgettable outdoor experiences in this enchanting haven that beckons all to its awe-inspiring beauty.

29,000 acres

800' tall cliffs

70 mi of hiking

Reserve Your Stay Today!

Book Direct & Save

The Hideaways are available across all major booking platforms like Airbnb, VRBO, etc. Direct is always the cheapest option. In addition, we offer experiential upgrades when you book direct. Use your savings to get firewood, a s’mores kit, or early check-in and enhance your entire vacation. Click the button below to explore more.

Copyright ©️ 2026 | The Hideaways, fueled by Seburg Properties

What To Expect

01.

Comfort

We provide you with top-quality bedding, blankets for the whole family, enough coffee to get you going the first morning, strong WiFi, a spare toothbrush, soap & shampoo, and a hair dryer so you don't have to haul one. Our goal is for you to walk in and sit down.

02.

Communication

We are available. We have messages installed to help you throughout ever step of you trip, but should you need something unique, we'll get it answered quickly. We strive to have all messages answered by a real person in under two minutes.

03.

Experience

We've been doing this for a long time. We've made plenty of mistakes and learned from each. You get the benefit of that experience in one of our rentals. We also stay at all of our cabins frequently to make sure that everything lives up to our standards.

Enter to Win A Free Stay

Yes, you heard it right! When you sign up for our weekly newsletter, you’ll be entered to win a complimentary one-night stay at one of our enchanting cabins. It’s not just a newsletter; it’s your gateway to unforgettable experiences!

*Some restrictions apply. See details here.