Some Boring, Legal Stuff
Privacy Policy
Privacy Policy
Last Updated: February 26, 2026
This Privacy Policy describes how The Hideaways (Seburg Properties LLC) (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website, book a stay, or communicate with us.
1. Information We Collect
We collect information that identifies, relates to, or could reasonably be linked to you ("Personal Information").
Contact Information: Name, email address, phone number, and billing/mailing address.
Booking Details: Dates of stay, property location, number of guests, and special requirements.
Financial Information: Credit card numbers or other payment details (processed securely via third-party PCI-compliant processors like Stripe or PayPal).
Technical Data: IP address, browser type, device information, and "cookies" that track how you interact with our website.
Communication Data: Records of your correspondence with us, including SMS history and emails.
2. How We Use Your Information
We use your Personal Information to provide a premium hospitality experience, including:
Processing and confirming your reservations.
Sending essential stay-related communications (check-in instructions, gate codes).
SMS Marketing: If you have opted-in, sending promotional offers and property updates.
Improving our website functionality and guest experience.
Complying with local tax laws and safety regulations in Ohio, Washington, Georgia, and Kentucky.
3. SMS Opt-In and Messaging Details
We do not sell, rent, or lease your personal data to third parties. We only share information with:
How We Obtain Consent: We collect your mobile phone number and express consent through our website booking forms, "Contact Us" forms, or guest registration portals.
Sharing: Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Purpose of Messaging: By opting in, you agree to receive recurring automated text messages (SMS and MMS) regarding your reservation, such as check-in instructions, gate codes, and property alerts, as well as occasional marketing promotions for The Hideaways.
Consent is Personal: Your consent to receive SMS messages is tied to the specific mobile number you provide and is not a condition of any purchase or stay.
Revoking Consent: You may withdraw your consent at any time by replying STOP to any message you receive from us.
Information Security: We do not share your SMS opt-in data or consent with any third parties or affiliates for their own marketing purposes.
4. Sharing of Your Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Cookies and Tracking
We use cookies to remember your preferences and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our booking platform may not function correctly.
6. Data Security and Retention
We employ industry-standard encryption and security protocols to protect your data. We retain your Personal Information only as long as necessary to fulfill your booking, comply with legal/tax obligations, or resolve disputes.
7. Your Rights and Choices
Depending on your residency, you may have the following rights:
Access: Request a copy of the data we hold about you.
Correction: Request that we update inaccurate information.
Deletion: Request that we delete your personal data (subject to certain legal exceptions).
Opt-Out: You may opt-out of marketing emails via the "Unsubscribe" link or SMS marketing by texting "STOP".
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us at:
Explore Our Hideaways
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In Nature
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Discover Enchanting Beauty Across the US
Explore the enchanting beauty of Red River Gorge, KY
Nestled in the heart of Kentucky, the Red River Gorge is a breathtaking natural wonder waiting to be explored. With its mesmerizing sandstone cliffs, lush forests, and winding waterways, this pristine wilderness offers endless adventures for hikers, rock climbers, and nature enthusiasts. Discover the stunning natural arches, immerse yourself in the tranquility of the forest, and embark on unforgettable outdoor experiences in this enchanting haven that beckons all to its awe-inspiring beauty.
29,000 acres
800' tall cliffs
70 mi of hiking
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Book Direct & Save
The Hideaways are available across all major booking platforms like Airbnb, VRBO, etc. Direct is always the cheapest option. In addition, we offer experiential upgrades when you book direct. Use your savings to get firewood, a s’mores kit, or early check-in and enhance your entire vacation. Click the button below to explore more.
Copyright ©️ 2026 | The Hideaways, fueled by Seburg Properties
What To Expect
01.
Comfort
We provide you with top-quality bedding, blankets for the whole family, enough coffee to get you going the first morning, strong WiFi, a spare toothbrush, soap & shampoo, and a hair dryer so you don't have to haul one. Our goal is for you to walk in and sit down.
02.
Communication
We are available. We have messages installed to help you throughout ever step of you trip, but should you need something unique, we'll get it answered quickly. We strive to have all messages answered by a real person in under two minutes.
03.
Experience
We've been doing this for a long time. We've made plenty of mistakes and learned from each. You get the benefit of that experience in one of our rentals. We also stay at all of our cabins frequently to make sure that everything lives up to our standards.
Enter to Win A Free Stay
Yes, you heard it right! When you sign up for our weekly newsletter, you’ll be entered to win a complimentary one-night stay at one of our enchanting cabins. It’s not just a newsletter; it’s your gateway to unforgettable experiences!
*Some restrictions apply. See details here.
